We want you to be fully satisfied with your purchase.

Return Eligibility:
Items can be returned within 30 days of delivery if they are unused, in original condition, and in original packaging.

Return Process:
To initiate a return, please contact our support team at support@vizardshop.com. Our team will provide return instructions.

Defective or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no additional cost.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds:
Once your returned item is received and inspected, refunds will be processed within 5–7 business days to your original payment method.

Non-Returnable Items:
Certain items may not be eligible for return due to hygiene or safety reasons.

Contact:
For any questions, please contact us at support@vizardshop.com.